Terms of Service

1 Definitions

For the purposes of these Terms of Service:

• "EuroEntity" (also referred to as "we", "us" or "our") means the legal entity providing the consulting services described on this website.
• "Client" (also "you" or "your") means any individual or legal entity engaging EuroEntity for one or more services.
• "Services" means the consulting and administrative services described on our website, including company formation, VAT registration, banking introductions, legal & compliance and operational support.
• "Pack" means a predefined bundle of services with a fixed price, as displayed on our pricing page.
• "Agreement" means the contract formed between EuroEntity and the Client upon acceptance of a quote or pack purchase, governed by these Terms.

2 Description of services

EuroEntity provides business consulting and administrative facilitation services to help international entrepreneurs and companies establish a presence in the European Union. Our services include — but are not limited to — company formation, VAT registration, banking introductions, GDPR & compliance support, accounting and operational outsourcing.

3 Pricing & invoicing

Prices for our packs and individual services are displayed on our pricing page and are quoted in USD or EUR (selectable by the Client). Prices include all government fees, notary fees, basic translations and our service fees, unless explicitly stated otherwise.

VAT: Our services are invoiced from a European jurisdiction. For B2B clients within the EU with a valid VAT number, we apply the reverse-charge mechanism. For B2C clients or non-EU clients, applicable VAT will be added at the rate of our country of establishment.

Custom quotes for tailored projects are valid for 30 days from the date of issuance.

4 Payment terms

Unless otherwise agreed in writing, payment is structured as follows:

• 50% upfront — required to start the engagement (drafting documents, opening files with notaries).
• 50% upon registration — invoiced when your company is officially registered with the trade registry.

Accepted payment methods: credit card (Stripe), SEPA bank transfer, USD wire transfer and selected cryptocurrencies (USDT, USDC, BTC, ETH on supported chains).

Late payment will accrue interest at the legal rate plus 3 percentage points, calculated daily, plus a fixed recovery fee of EUR 40 per invoice.

5 Refund policy

Our refund policy is designed to be fair and transparent:

• Full refund: if EuroEntity fails to incorporate your company due to its own fault, we will fully refund the upfront payment.
• Partial refund (work not started): if you cancel before document drafting begins, you receive a full refund minus a 10% administrative fee.
• Non-refundable: once your file has been filed with the trade registry, the upfront payment is non-refundable, as the work has been completed and third-party fees (notary, registry) are paid.
• Rejection by authorities: if your application is rejected for reasons attributable to incomplete or inaccurate information you provided, no refund is due. We will work with you to resolve the issue.

6 Client obligations

By engaging our services, the Client agrees to:

• Provide accurate, complete and up-to-date information for KYC/AML purposes (valid passport or ID, proof of address, proof of source of funds).
• Disclose all relevant information about the planned business activity, beneficial ownership structure and any regulated nature of the business.
• Make timely payments according to the agreed schedule.
• Sign required documents (powers of attorney, articles of association) within reasonable deadlines.
• Use the services solely for lawful purposes and not engage in money laundering, terrorism financing, fraud or any other illegal activity.
• Cooperate in good faith and respond to our requests for additional information within reasonable timeframes.

7 Our obligations

EuroEntity commits to:

• Best efforts: we use our professional skill and care to deliver the services in line with industry standards and applicable laws.
• Indicative timelines: typical incorporation takes 7 to 14 business days, subject to processing times of notaries and authorities, which are outside our control.
• Transparency: we provide a single, dedicated point of contact and keep you informed at every milestone.
• Compliance: we comply with all applicable laws including KYC/AML, GDPR and tax regulations.
• No hidden fees: the price quoted at the start of the engagement is the price you pay at the end (subject to any change of scope explicitly agreed in writing).

8 Limitation of liability

To the maximum extent permitted by law, EuroEntity's total liability for any claim arising from or related to the services is limited to the total amount of fees actually paid by the Client to EuroEntity in the 12 months preceding the event giving rise to the claim.

EuroEntity shall not be liable for indirect, consequential, special or punitive damages, including loss of profits, loss of business opportunity, loss of data or reputational harm, even if advised of the possibility of such damages.

EuroEntity is not liable for delays or failures caused by third parties (notaries, banks, registries, tax authorities) or events outside its reasonable control.

9 Confidentiality

EuroEntity treats all Client information as strictly confidential and will not disclose it to any third party except: (i) sub-processors and partners required for service delivery (under their own confidentiality obligations); (ii) authorities when legally required (court orders, regulatory inquiries); (iii) with the Client's explicit written consent.

The confidentiality obligation survives the termination of the agreement for a period of 5 years.

10 Intellectual property

All content on the EuroEntity website (text, graphics, logo, software) is the property of EuroEntity or its licensors and is protected by intellectual property laws.

Documents prepared specifically for the Client (articles of association, internal policies, contracts) become the Client's property upon full payment. Templates, methodologies and know-how developed by EuroEntity remain its exclusive property.

11 Termination

Either party may terminate the engagement with 30 days' written notice. EuroEntity may terminate immediately and without notice if the Client: (i) fails to pay an invoice within 30 days of the due date; (ii) provides false or misleading information; (iii) engages in illegal activities; (iv) makes the continuation of the engagement impossible due to lack of cooperation.

Upon termination, fees for work completed and third-party costs incurred remain due. Refunds are governed by section 5 above.

12 Force majeure

Neither party shall be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, wars, pandemics, governmental actions, strikes, internet outages or failures of third-party service providers.

13 Governing law & disputes

These Terms are governed by the laws of the European Union member state where EuroEntity is established. Any dispute arising from these Terms or the services shall first be submitted to good-faith negotiation between the parties.

If negotiation fails, the parties agree to submit the dispute to mediation under the rules of an internationally recognized mediation institution. If mediation is unsuccessful, the dispute shall be exclusively decided by the competent courts of the country where EuroEntity is established.

EU consumer rights: nothing in these Terms restricts the mandatory rights granted to consumers domiciled in the EU under their national consumer protection laws.

14 Contact

For any question regarding these Terms of Service or our services, please contact us:

• Email: contact@euroentity.com
• Phone: +351 920 531 155
• Online: through our contact form